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FAQ - Frequently Asked Questions

Curacao

What are the check-in and check-out times?

• Check in is at 4 p.m.
• Check out is at 12:00 pm
• For a fee, earlier check-in and later check-out is possible. Ask for the possibilities
• Our property manager will be on site to check you into the villa. Upon departure at HATO airport, please always inform her that you are on your way, so she can be at the villa in time. Contact details will be provided by LXRYHOME.

Are towels and linen provided in the villa?

• Yes, towels and linen are provided.

Will the villa be cleaned during my stay?

• The final cleaning is included in the price. For stays longer than 7 days, the villa will also be cleaned in between.
• An additional intermediate cleaning can be charged. Ask LXRYHOME for the possibilities.

How far is the villa from the beach?

• Jan Thiel beach is 400 meters walk from the villa

Is there a supermarket nearby?

• Yes, the Albert Heijn supermarket is 5 minutes walk from the villa.

What sockets are there in the villa?

• There are European sockets (Type C and F) in the villa.

Is there wifi available?

• Yes, all villas have a stable internet connection

Can the beds be pushed apart?

• Yes, each villa has a description of how many fixed double beds are available and how many beds can be pushed apart to form two single beds.

With which currency can you pay on curacao?

• On Curacao you can pay with Antillean Guilders or American Dollars.

What is the minimum length of stay?

• The minimum length of stay is 7 nights. For exception, please contact LXRYHOME.

Are there parking facilities at the villa?

• Yes, you can park your (rental) car on private property. There is space for up to 2 cars.

Can a rental car be arranged?

• Yes, this is possible. As a guest of LXRYHOME, you have unlimited access to a lifestyle assistant who can arrange everything for you before and during your stay. For more information: https://lxryhome.com/concierge-service/

Can a cab be arranged for transfer to and from the airport?

• Yes, this is possible. As a guest of LXRYHOME, you have unlimited access to a lifestyle assistant who can arrange everything for you before and during your stay. For more information: https://lxryhome.com/concierge-service/

What possibilities does the concierge service offer?

• For your restaurant reservations, a butler, private chef, nanny and tours, our lifestyle assistant is at your disposal. For the total range of all services, please visit: https://lxryhome.com/concierge-service/

Brasschaat

What are the check-in and check-out times?

• Check-in is at 4 p.m.
• Check out is at noon
• A LXRYHOME staff member will be present to check you in, when arriving outside office hours we will use a key safe. Instructions will be sent to you by your contact at LXRYHOME.

Is there parking available?

• Yes, you can park your car in the parking garage. There is one parking space per apartment. Except for the penthouse, which has two.

Are towels and linen provided?

• Yes, these are provided. For stays of less than a month you will get one set of towels and linen, for stays of more than a month you will get two sets.

Is wifi available?

• Yes, all apartments have wifi. There is a QR code in the apartment that you can scan to use the wifi.

Are pets allowed in the apartments?

• No, pets are not allowed in the apartments. For exceptions, please contact LXRYHOME.

Will the apartment be cleaned while in operation?

• The apartment is delivered clean and can be cleaned in between on request (for a fee).

What is the minimum length of stay?

• The minimum length of stay is 7 nights. For exceptions, please contact LXRYHOME.

Do you have any other question?

Feel free to contact us with any of your questions: contact@lxryhome.com

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